Certhelm Customer Examples and Case Studies

Proof

See the kinds of operational problems Certhelm is built to simplify.

These are representative customer scenarios that show where Certhelm fits best today: managed environments that need customer-scoped monitoring and internal IT teams that need visibility across public and private certificate surfaces.

Case Study 1

Managed services team replaces spreadsheet-driven renewal tracking across customer accounts.

A managed services provider needed a cleaner way to see what was expiring, which customer owned it, and which delivery settings should receive the alert. Their biggest issue was not lack of monitoring data; it was lack of customer-scoped operational clarity.

Before: renewal dates tracked in spreadsheets and inbox threads across multiple customers
After: customer-specific workspaces for assets, delivery settings, and certificate workflow
Operational gain: less noise, clearer ownership, and easier technician handoff

Case Study 2

Internal IT team adds visibility into private-network certificates without adopting a separate internal-only tool.

An internal IT and security team needed coverage for internal APIs, VPN-adjacent services, and private websites where public certificate scanners could not help. They also wanted those observations tied to the same reporting and alerting model as their public services.

Before: public checks only, with gaps around internal services and internal PKI endpoints
After: cloud checks for public assets plus LAN collectors for private-network visibility
Operational gain: one monitoring model across public and internal service surfaces

MSP

Fit

Strong fit where managed environments need customer-scoped alerting and workflow clarity.

Fit

Strong fit where internal teams need public and private certificate visibility in one place.

Ops

Outcome

The product is designed to reduce operational drag, not just add another dashboard.